9.2 Cancellation of hotel accommodation/lodgings

 


9.2.1 Groups


If a reservation for only hotel accommodation is made, either with or without breakfast, for a Group
then the following applies to the Cancellation of this reservation.


a. In case of Cancellation more than 3 months before the time when the first Catering Service should be provided under the terms of the Catering Agreement, hereinafter called "the Commencement Date", the Customer is not obliged to make any payment to the Hotel Establishment.


b. In case of Cancellation more than 2 months before the Commencement Date, the Customer is
obliged to pay 15% of the Reservation Value to the Hotel Establishment.


c. In case of Cancellation more than 1 month before the Commencement Date, the Customer is
obliged to pay 35% of the Reservation Value to the Hotel Establishment.


d. In case of Cancellation more than 14 days before the Commencement Date, the Customer is
obliged to pay 60% of the Reservation Value to the Hotel Establishment.


e. In case of Cancellation more than 7 days before the Commencement Date, the Customer is obliged to pay 85% of the Reservation Value to the Hotel Establishment.


f. In case of Cancellation 7 days or less before the Commencement Date, the Customer is obliged to
pay 100% of the Reservation Value to the Hotel Establishment.

 

9.2.2 Individuals

If a reservation for only hotel accommodation is made, either with or without breakfast, for a one or more Individuals then the following applies to the Cancellation of this reservation.


a. In case of Cancellation more than 1 month before the Commencement Date, the Customer is not
obliged to pay any money to Hotel Establishment.


b. In case of Cancellation more than 14 days before the Commencement Date, the Customer is
obliged to pay 15% of the Reservation Value to the Hotel Establishment.


c. In case of Cancellation more than 7 days before the Commencement Date, the Customer is obliged to pay 35% of the Reservation Value to the Hotel Establishment.


d. In case of Cancellation more than 3 days before the Commencement Date, the Customer is obliged to pay 60% of the Reservation Value to the Hotel Establishment.

e. In case of Cancellation more than 24 hours before the Commencement Date, the Customer is
obliged to pay 85% of the Reservation Value to the Hotel Establishment.


f. In case of Cancellation 24 hours or less before the Commencement Date, the Customer is obliged
to pay 100% of the Reservation Value to the Hotel Establishment